Wei Chuan firmly believes that in order to achieve sustainable development, it is necessary to understand the thoughts of stakeholders and maintain good communication and interaction with them. Identifying material issues through interaction serves as an essential basis for the development of CSR strategies.
We have established a CSR Office responsible for the management of CSR issues and activities to assist the Board of Directors and managers in supervising and understanding the implementation of CSR in all areas of our business for the purpose of transforming CSR in all areas into a more strategic CSR development plan.
Stakeholder CommuniationWe have assessed potential groups of stakeholders and, through internal discussions between the CSR teams and departmental managers, identified 10 categories of stakeholders, including investors and financial institutions, government agencies, associations and civil groups, media, consumers, communities, distributors and channels, suppliers, employees and their families, directors, supervisors and key management, and peer food companies. We use questionnaires and statistics to understand the issues with which Wei Chuan stakeholders are concerned, and use these results a basis of reference for information disclosure in the report to communicate effectively with them.
Stakeholder | Issues of concern | Channels, means and frequency of communication |
---|---|---|
Investors and financial institutions
Investor recognition of a company is a key driver in supporting its sustainable management and development. Wei Chuan is committed to providing investors with long-term and high-quality returns. The timely provision of funds by financial institutions will help Wei Chuan grow in a more comprehensive manner. |
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Financial statements
Quarterly |
Disclosure of material information
Irregular |
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Regular publication of revenue
Monthly |
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Information disclosure and contact for investor relations on the official website
Irregular |
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Shareholders’ meeting and annual report
Annual |
||
Investor conference
Irregular |
||
Government agencies, associations and civil groups
We communicate with government agencies, associations and civil groups from time to time, so that we are able to identify the latest domestic laws and regulations as well as issues of concern to our end consumers, and further internalize them into our overall operating strategy. |
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Attending meetings and active visits for communication
Irregular |
Invitation for visits and organizing speaking events for communication
Irregular |
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Official documents
Irregular |
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Suppliers
The quality and delivery time of raw materials provided by suppliers are closely related to the products sold by Wei Chuan, and how to integrate them through supply chains is a key issue for Wei Chuan in developing our CSR strategy. |
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Supplier assistance and auditing
Irregular |
Supplier training
Annual |
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Supplier questionnaire survey
Irregular |
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Communities
The opinions of local communities deeply influence the development of Wei Chuan’s local strength, and Wei Chuan has continued striving toward the goal of regularly generating shared profits with the communities where our plants or ranches are located. |
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Information disclosure on the official website
Irregular |
Our main telephone number and contact email
Annual |
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Volunteer activities
Irregular |
||
Employees and their families
For Wei Chuan, active and voluntary participation by employees is very important. Wei Chuan hopes to integrate our employees’ personal goals with our missions to create a high-quality work environment together and take care of their families. |
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Internal website and email
Quarterly |
Internal announcements
Irregular |
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Employee Welfare Committee meetings
Quarterly |
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Union meetings, labor-management committee meetings
Irregular |
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Meetings between management and employees, emergency aid, care for retirees
Annual |
||
Questionnaire survey on employee satisfaction
Irregular |
||
Consumers
The issues with which consumers are concerned have a deep effect on our sustainable management. Gaining consumer recognition is not only necessary for Wei Chuan to maximize shareholder value and reward its employees, but also a key determinant for Wei Chuan in adjusting its positioning. |
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Official website, Wei Chuan’s Facebook group, and “Wei Chuan TV” website
Irregular |
Consumer hotline 0800
Annual |
||
Product marketing and planning events
Irregular |
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Media
Through various media channels, Wei Chuan is able to gain a deeper understanding of public expectations in order to make our products and services more in line with consumer needs. |
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Official website
Irregular |
Press conferences and press releases
Annual |
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Telephone and SMS
Irregular |
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Distributors and channels
In addition to assisting in product selling, distributors and channels also play the role of a bridge between Wei Chuan and consumers. Regular communication with them will help Wei Chuan learn about consumer needs more efficiently. |
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Official website
Irregular |
Customer satisfaction survey
Regular visits by sales representatives |
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Communication meetings with channels
Irregular |
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Regular visits by sales representatives
Irregular |
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Directors, supervisors and key management
Directors, supervisors and management play an important role in assisting Wei Chuan’s compliance with relevant laws and corporate governance, and good interaction with them helps Wei Chuan effectively enhance our competitiveness and risk control. |
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Board of Directors meetings
At least once each quarter |
Remuneration Committee meetings
At least twice each year |
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Monthly management meetings
Monthly |
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Project meetings
Irregular |
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Annual meetings for review of strategies, profits/losses and budgets
Annual |
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Peer food companies
Through interactions with peer companies, Wei Chuan hopes to learn from each other and establish mutually cooperative relationships to enhance the competitiveness of the company and the domestic food industry, and jointly to build a sustainable environment for the food industry. |
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Communication through food industry meetings
Irregular |
Official website
Irregular |
Preservation of Daan Parks
5,980Resource Utilization of Food Ingredient Waste
92.4%Cumulative Carbon Reduction Since 2020
1,040TonsScroll for more